Generative AI for Upskilling and Learning Initiatives

Nearly half of the skills people use at work today are expected to change in just a few years. Meanwhile, L&D teams often spend a huge portion of their time creating and updating content—yet learners still report that training feels generic, slow, and disconnected from real work.Now add one more reality: many AI pilots never scale—not because the tech is bad, but because there’s no clear strategy, weak governance, and no tie to business outcomes.So how do you move past the hype and use Generative AI to build upskilling and learning initiatives that are actually faster to create, personalized to each employee, and scalable across teams—without sacrificing trust, accuracy, or the human touch?That’s exactly what this course is designed to teach.In this course, you’ll learn how to:- Understand Generative AI fundamentals for L&D (what it is, how it differs from traditional AI)- Build personalized learning paths at scale using role, skills, and performance signals- Design adaptive learning experiences that adjust difficulty and pacing in real time- Generate curriculum assets faster (lesson drafts, quizzes, slide decks, scripts, audio/video)- Create AI-driven assessments and feedback that feel like coaching—not just grading- Use AI simulations and immersive scenarios to practice soft skills and real-world decisions- Deploy AI virtual coaches/chatbots for onboarding, in-the-flow support, and career growth- Integrate AI into an L&D strategy: pilots, measurement, change management, and scaling- Apply best practices for privacy, bias mitigation, human oversight, and transparency- Learn from real-world examples, including an in-depth Bank of America case studyBy the end, you’ll have a practical blueprint for launching (or upgrading) Generative AI-powere